Services

More repeat orders, from a store that actually works.

I look after both sides of your shop’s online business: the emails that bring customers back, and the Shopify store they come back to. One person, plain English, no passing problems between agencies.

Email marketing

Emails that bring customers back

  • Email marketing set-up

    Klaviyo connected properly to your Shopify store, a sign-up form that matches your shop, and the core emails: a welcome series, abandoned basket reminders and a thank-you after every order. Tested before anything reaches a customer.

  • Monthly email care

    I keep it running while you run the shop: campaigns for the dates that matter, a short monthly update on what’s working, and tweaks to anything that isn’t pulling its weight.

  • Seasonal campaigns

    Christmas, Valentine’s, Mother’s Day, Black Friday — planned weeks ahead, with early reminders, a “last order date” email and a follow-up for anyone who clicked but didn’t buy.

Shopify

A store that’s built properly

  • Store fixes that boost sales

    Clearer delivery info, tidier product pages, a smoother basket and faster loading on phones — the small changes that stop people leaving.

  • Custom Shopify development

    New sections, product page features and custom themes, written in Liquid and JavaScript — lean, tidy code instead of a pile of apps.

  • Technical SEO & accessibility

    Clean markup, structured data, fixing duplicate pages and making your store usable for everyone — so Google and your customers can both find their way.

For florists

Run a flower shop?

There are three packages made for florists — Launch, Grow and Care — covering delivery dates and cut-offs, card messages, and reminders before birthdays, Valentine’s and Mother’s Day.

See the florist packages

How I work

One person, from store to inbox.
No game of telephone.

  1. We look at what you’ve got

    I check your store, your list and any emails you already send, and tell you plainly where the easy wins are.

  2. Set it up properly

    Sign-up forms, the core email flows and your Shopify data — built and tested before anything reaches a customer.

  3. Keep it working

    Campaigns for the dates that matter, a look at the numbers each month, and tweaks to anything that isn’t pulling its weight.

Free store & email check

Not sure where to start?

Send me your store link and I’ll record a short video with the five quick wins I’d make first. Free, no strings attached.